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Phillips, Paul A. and Louvieris, Panos (2005) Performance Measurement Systems in Tourism, Hospitality and Leisure Small Medium-Sized Enterprises: A Balanced Scorecard Perspective. Journal of Travel Research, 44 (2). pp. 201-211. ISSN 0047-2875. (doi: (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided)

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