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Soltani, Ebrahim, van der Meer, Robert, Williams, Terry (2005) Managing TQM Practices: A Critical Analysis. In: 11th Deming Association's Annual Research Conference, 21-22 Feb 2005, New York, USA. (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:11220)

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