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Phillips, Paul A. (2004) Customer Orientated Hotel Aesthetics: A Shareholder Value Perspective. Journal of Retail & Leisure Property, 3 (4). pp. 365-373. (doi:10.1057/palgrave.rlp.5090191) (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:10303)

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