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Yu, W., Ramanathan, R. (2012) Retail service quality, corporate image and behavioural intentions: the mediating effects of customer satisfaction. International Review of Retail, Distribution and Consumer Research, 22 (5). pp. 485-505. ISSN 0959-3969. (doi:10.1080/09593969.2012.711250) (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:50429)

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