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Phillips, Paul A., Moutinho, Luiz (2002) The Impact of New Management Practices on the Competitiveness, Performance and Effectiveness of Bank Branches: A Neural Network Analysis. International Journal of Bank Marketing, 20 (3). pp. 102-110. (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:10312)

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