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Kent Academic Repository Take-down policy

All breaches of the University's IT Regulations are taken extremely seriously, ignorance of the regulations is not taken into consideration if rules are broken. By depositing to the Kent Academic Repository depositors agree to abide by:

  • the University IT regulations and conditions of use.
  • the Kent Academic Repository regulations and condition of use.

Making a complaint

If you have cause for complaint about an eprint in the Kent Academic Repository, please email including the following details:

  • the title and URL of the eprint your complaint refers to.
  • the grounds for your complaint.
  • your name, job title, postal address, telephone number, and email address.
  • any further information in support of your complaint.

Action to be taken on receipt of a complaint:

On receipt of your complaint, Kent Academic Repository staff will:

  • makes an initial assessment of its validity;
  • acknowledge receipt of the complaint by email;
  • for all but spurious complaints, cease access to the item that is subject to complaint;
  • investigate the complaint, drawing on relevant expertise as for comment and advice as required;
  • and seek to verify your identity and authority as complainant.

When the complaint has been verified as authentic and legitimate, Kent Academic Repository staff will:

  • identify the depositor of the alleged infringing material and advise him/her of the nature of the complaint;
  • should the depositor fail to refute the complaint within 30 days of notification, the complaint will be taken as upheld.
  • should the depositor prove to the satisfaction of the Kent Academic Repository staff that the content subject to complaint does not breach any law, access to the content will be restored to the Kent Academic Repository.