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Excessive technology use in the post-pandemic context: How work connectivity behavior increases procrastination at work

Yao, Siqin, Lu, Jintao, Wang, Hanying, Montgomery, Joel, Gorny, Tomasz, Ogbonnaya, Chidiebere (2023) Excessive technology use in the post-pandemic context: How work connectivity behavior increases procrastination at work. Information Technology and People, . ISSN 0959-3845. (doi:10.1108/ITP-08-2022-0573) (KAR id:99560)


Purpose – Using role stress theory, this study examines how work connectivity behavior (WCB) blurs the lines between employees' work and personal lives, thereby encouraging procrastination at work (PAW). The study also investigates the importance of role stress and remote work self-efficacy (RWSE) as mediating and moderating factors, respectively.

Design/methodology/approach – The study examines the direct and indirect relationships between WCB and PAW using hierarchical regression and data from 415 Chinese teleworkers. RWSE is also estimated as a second-stage moderator.

Findings – The findings indicate that WCB has a direct and indirect (via role stress) positive influence on PAW; however, these effects are weaker among employees with higher (vs. lower) RWSE.

Practical implications – This study assists managers and organizations in developing more efficient ways of maximizing employee and organizational performance while minimizing the counterproductive behaviors associated with excessive technology use.

Originality/value – By investigating the links between WCB and PAW in the post-pandemic context, this study adds a new perspective on how excessive technology use for work and non-work purposes can be counterproductive.

Item Type: Article
DOI/Identification number: 10.1108/ITP-08-2022-0573
Additional information: This author accepted manuscript is deposited under a Creative Commons Attribution Non-commercial 4.0 International (CC BY-NC) licence. This means that anyone may distribute, adapt, and build upon the work for non-commercial purposes, subject to full attribution. If you wish to use this manuscript for commercial purposes, please contact
Uncontrolled keywords: Post-pandemic context, work connectivity behavior, procrastination at work, role stress, remote work self-efficacy
Subjects: H Social Sciences
Divisions: Divisions > Kent Business School - Division > Department of Leadership and Management
Depositing User: Chidi Ogbonnaya
Date Deposited: 18 Jan 2023 15:24 UTC
Last Modified: 20 Mar 2023 13:43 UTC
Resource URI: (The current URI for this page, for reference purposes)

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