Skip to main content
Kent Academic Repository

Trust matters in Health and Healthcare

Calnan, Michael .W. (2022) Trust matters in Health and Healthcare. In: Dean, Kevin M. and Donovan, Sarah, eds. The Encyclopaedia of Health Research in the Social Sciences. Edward Elgar. (In press) (KAR id:94784)


The uncertainties, unpredictability’s, and complexities inherent in health care means that trust is a key element and strategy in its effective provision across many national systems and organisational and clinical settings. It incorporates a number of different dimensions – such as macro-level policies, inter-professional cooperation and professional/patient encounters. Trust relations are significant in shaping and facilitating interactions and transactions between patients and professionals, amongst professionals, between professionals and managers and at the system or institutional level. This entry considers the salience and nature of trust relations at these different levels of the health system and the way they might interrelate and shape one another

Item Type: Book section
Uncontrolled keywords: Trust; Uncertainty; Patient; Doctor; Organisational; Institutional
Subjects: H Social Sciences
H Social Sciences > HM Sociology
H Social Sciences > HV Social pathology. Social and public welfare
R Medicine > RA Public aspects of medicine > RA421 Public health. Hygiene. Preventive Medicine
Divisions: Divisions > Division for the Study of Law, Society and Social Justice > School of Social Policy, Sociology and Social Research
Depositing User: Michael Calnan
Date Deposited: 27 Apr 2022 13:47 UTC
Last Modified: 24 Oct 2022 13:25 UTC
Resource URI: (The current URI for this page, for reference purposes)

University of Kent Author Information

  • Depositors only (login required):

Total unique views for this document in KAR since July 2020. For more details click on the image.