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Social media platforms and social enterprise: Bibliometric analysis and systematic review

Ali, Imran, Balta, Maria Elisavet, Papadopoulos, Thanos (2023) Social media platforms and social enterprise: Bibliometric analysis and systematic review. International Journal of Information Management, 69 . p. 102510. ISSN 0268-4012. (doi:10.1016/j.ijinfomgt.2022.102510) (KAR id:94765)


A considerable number of contributions at the intersection of social media platforms and social entrepreneurship has been witnessed over the past decade. The multi-disciplinary nature of current literature necessitates integrative insights on the topic. We thus undertake a two-pronged approach – bibliometric analysis followed by systematic review – to map the extant literature in a structured, objective, and quantitative way. We contribute to the literature as we (i) offer a classification of the literature in three clusters, namely ‘social media platforms, social collaboration and social marketing’, ‘social media platforms and crowdfunding, and ‘social media platforms and crowdsourcing’; (ii) analyze recent research development in each cluster, methodological development, countries co-authorship and evolution of research in the area; and (iii) propose a conceptual framework -accompanied by research propositions- that provides an overview of the literature at the intersection of social media platforms, various social entrepreneurial practices and their influence on the social enterprise performance. Our review culminates with numerous impactful research avenues for scholarly progression in the area. From a practical standpoint, this review integrates scattered findings into one body, allowing the practitioners and policymakers to discern the role of social media platforms in dealing with emerging societal problems and increasing operational efficiencies of social enterprises (SEs). To the best of our knowledge, this is the first review of its kind, offering unique perspectives at the nexus of social media platforms and SE’s performance.

Item Type: Article
DOI/Identification number: 10.1016/j.ijinfomgt.2022.102510
Uncontrolled keywords: Social entrepreneurship; Social media platforms; bibliometric analysis; Literature review
Subjects: H Social Sciences > H Social Sciences (General)
Divisions: Divisions > Kent Business School - Division > Department of Leadership and Management
Depositing User: Maria Balta
Date Deposited: 26 Apr 2022 14:00 UTC
Last Modified: 15 Sep 2023 23:00 UTC
Resource URI: (The current URI for this page, for reference purposes)

University of Kent Author Information

Balta, Maria Elisavet.

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Papadopoulos, Thanos.

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