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Developing a Scale of Care Work-related Quality of Life (CWRQoL) for Long-Term Care workers in England

Hussein, Shereen, Towers, Ann-Marie, Palmer, Sinead, Brookes, Nadia, Silarova, Barbora, Makela, Petra (2022) Developing a Scale of Care Work-related Quality of Life (CWRQoL) for Long-Term Care workers in England. International Journal of Environmental Research and Public Health, 19 (2). Article Number 945. ISSN 1660-4601. E-ISSN 1660-4601. (doi:10.3390/ijerph19020945) (KAR id:92702)

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Abstract

Background: Long-term care (LTC) workers are subjected to structural and inherent difficult con-ditions that are likely to impact their quality of life at work; however, no agreed scale measures it. This study aims to develop a scale to measure the work-related quality of life among LTC work-ers in England (CWRQoL). The study establishes the domains/sub-domains of CWRQoL, inves-tigates the tool’s utility, and collates information on existing supporting strategies for CWRQoL. Methods: We adopt a mixed-methods employing inductive/deductive processes at three stages: 1- a scoping review of the literature; 2- interviews and focus groups with frontline LTC workers, managers and LTC stakeholders and 3- a content validity consensus survey. Results: CWRQoL is composed of seven domains (and 23 sub-domains). Additional domains to those in the literature include financial wellbeing and managing grief and emotions associated with client death and end of life care. Stakeholders identified several benefits and challenges related to the CWRQoL tool's utility. COVID19 significantly impacted LTC workers’ mental well-being and spillover between work and home. Conclusions: The study highlighted the complex nature of CWRQoL and provided a solid ground for developing and validating a CWRQoL scale.

Item Type: Article
DOI/Identification number: 10.3390/ijerph19020945
Uncontrolled keywords: Organisational psychology; wellbeing; social care; COVID19; scale development; workforce; stress
Subjects: H Social Sciences > H Social Sciences (General)
Divisions: Divisions > Division for the Study of Law, Society and Social Justice > School of Social Policy, Sociology and Social Research > Personal Social Services Research Unit
Divisions > Division for the Study of Law, Society and Social Justice > School of Social Policy, Sociology and Social Research > Centre for Health Services Studies
Depositing User: Ann-Marie Towers
Date Deposited: 14 Jan 2022 18:10 UTC
Last Modified: 21 Mar 2022 16:17 UTC
Resource URI: https://kar.kent.ac.uk/id/eprint/92702 (The current URI for this page, for reference purposes)
Hussein, Shereen: https://orcid.org/0000-0002-7946-0717
Towers, Ann-Marie: https://orcid.org/0000-0003-3597-1061
Palmer, Sinead: https://orcid.org/0000-0001-8106-3078
Brookes, Nadia: https://orcid.org/0000-0002-6661-2814
Silarova, Barbora: https://orcid.org/0000-0002-2473-2527
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