Conflict in online consumption communities: A systematic literature review and directions for future research

Chandrasapth, Koblarp, Yannopoulou, Natalia, Schoefer, Klaus, Licsandru, Tana Cristina, Papadopoulos, Thanos (2021) Conflict in online consumption communities: A systematic literature review and directions for future research. International Marketing Review, . ISSN 0265-1335. (doi:10.1108/IMR-02-2021-0059) (KAR id:90001)

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Official URL: https://doi.org/10.1108/IMR-02-2021-0059

Item Type:	Article
DOI/Identification number:	10.1108/IMR-02-2021-0059
Uncontrolled keywords:	online conflict, online consumption communities, online conflict management, online conflict resolution
Divisions:	Divisions > Kent Business School - Division > Department of Analytics, Operations and Systems
Depositing User:	Thanos Papadopoulos
Date Deposited:	02 Sep 2021 13:16 UTC
Last Modified:	03 Sep 2021 15:50 UTC
Resource URI:	https://kar.kent.ac.uk/id/eprint/90001 (The current URI for this page, for reference purposes)
Papadopoulos, Thanos:	https://orcid.org/0000-0001-6821-1136