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Satisfied and Committed Prison Officers? A Qualitative Exploration of Job Satisfaction and Organisational Commitment among Prison Officers in Ghana

Akoensi, Thomas D. (2021) Satisfied and Committed Prison Officers? A Qualitative Exploration of Job Satisfaction and Organisational Commitment among Prison Officers in Ghana. In: Chan, Heng Choon and Adjorlolo, Samuel, eds. Crime, Mental Health and the Criminal Justice System in Africa : a psycho-criminological perspective. Palgrave Macmillan, Basingstoke, UK. ISBN 978-3-030-71023-1. E-ISBN 978-3-030-71024-8. (In press) (doi:10.1007/978-3-030-71024-8) (Access to this publication is currently restricted. You may be able to access a copy if URLs are provided) (KAR id:88988)

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Abstract

This chapter aims to contribute to the limited literature on prison officer job satisfaction and organisational commitment in Sub-saharan Africa - predominantly collectivist societies. Drawing on interviews with 78 frontline prison officers in Ghana, this study documents the sources of job satisfaction and organisational commitment and their impact on prison officers. While intrinsic aspects of prison work involving opportunities for inmate rehabilitation, benefit-finding, recognition and praise for work conduced towards job satisfaction, extrinsic motivators such as salaries and environmental working conditions engendered job dissatisfaction. On organisational commitment, it emerged that all three dimensions of commitment – affective, normative and continuance were important components of organisational commitment. However, while affective commitment engendered high commitment, normative and continuance dimensions of prison work contributed to low organisational commitment.

Item Type: Book section
DOI/Identification number: 10.1007/978-3-030-71024-8
Uncontrolled keywords: Job satisfaction; organizational commitment; cross-cultural research; quality of life; prison officers; Africa; Ghana.
Subjects: H Social Sciences
Divisions: Divisions > Division for the Study of Law, Society and Social Justice > School of Social Policy, Sociology and Social Research
Depositing User: Thomas Akoensi
Date Deposited: 28 Jul 2021 11:38 UTC
Last Modified: 29 Jul 2021 10:21 UTC
Resource URI: https://kar.kent.ac.uk/id/eprint/88988 (The current URI for this page, for reference purposes)
Akoensi, Thomas D.: https://orcid.org/0000-0002-5072-2576
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