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COVID-19 and business renewal: lessons and insights from the global airline industry

Amankwah-Amoah, Joseph, Khan, Zaheer, Osabutey, Ellis L.C. (2021) COVID-19 and business renewal: lessons and insights from the global airline industry. International Business Review, . Article Number 101802. ISSN 0969-5931. (doi:10.1016/j.ibusrev.2021.101802) (KAR id:85324)


The emergence of the COVID-19 pandemic has adversely affected the fortunes of multiple companies around the globe. Accordingly, questions are increasingly being asked about how

organizations can revitalize during and after a crisis. Yet, we have limited understanding of how organizations renew themselves during crises over time. We explore this question through the lens and examination of two South-Asian airlines: Pakistan International Airlines and Sri Lankan Airlines. The cases offer important insights into the reasons behind underperformance of statecontrolled enterprises and renewal activities. We shed light on strategic renewal (SR) in the wake of increasing liberalization and deregulations in the global airline industry. To this end, we propose a four-stage approach towards renewing such underperforming organizations to respond effectively to black swan events and external shocks

Item Type: Article
DOI/Identification number: 10.1016/j.ibusrev.2021.101802
Uncontrolled keywords: state-owned enterprises; COVID-19; strategic renewal; external shocks; airlines; emerging markets; Pakistan; Sri Lanka
Subjects: H Social Sciences > H Social Sciences (General)
Divisions: Divisions > Kent Business School - Division > Department of Marketing, Entrepreneurship and International Business
Depositing User: Joseph Amankwah-Amoah
Date Deposited: 05 Jan 2021 13:25 UTC
Last Modified: 26 Jul 2022 23:00 UTC
Resource URI: (The current URI for this page, for reference purposes)

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