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Advancing integrated care evaluation in shifting contexts: blending implementation research with case study design in project SUSTAIN

Billings, Jenny, De Bruin, Simone R., Baan, Caroline, Nijpels, Giel (2020) Advancing integrated care evaluation in shifting contexts: blending implementation research with case study design in project SUSTAIN. Bmc Health Services Research, 20 (1). Article Number 971. E-ISSN 1472-6963. (doi:10.1186/s12913-020-05775-5) (KAR id:83718)


Background: Despite many studies evaluating the effectiveness of integrated care, evidence remains inconsistent. There is increasing commentary pointing out the mismatch between the ability to capture the somewhat ‘illusive’ impact of integrated care initiatives and programmes, and the most appropriate way to do this. Focusing on methodology, this paper describes and critically reviews the experiences of SUSTAIN, a Horizon 2020 funded project (2015–2019) with the purpose of advancing knowledge and understanding of cross-European integrated care evaluation. SUSTAIN sought to improve integrated care initiatives for older people in seven countries, and to maximise the potential for knowledge transfer and application across Europe. The methods approach drew from implementation research, employing the participative Evidence Integration Triangle (EIT) and incorporating a mixed method, multiple embedded case study design. A core set of qualitative and quantitative indicators, alongside context and process data, were created and tested within four key project domains (person-centredness, prevention-orientation, safety and efficiency). The paper critically discusses the overall approach, highlighting the value of the EIT and case study design, and signalling the challenges of data collection with frail older people and stakeholder involvement at the sites, as well as difficulties developing the core set of indicators.

Conclusions: Lessons learned and recommendations for advancing integrated care evaluation are put forward that focus on the status of integrated care as a complex intervention and a process. The use of implementation research methods and case study design are recommended as an additional evaluation approach for researchers to consider, alongside suggested ways of improving methods of data collection with frail populations and cost analysi

Item Type: Article
DOI/Identification number: 10.1186/s12913-020-05775-5
Uncontrolled keywords: Integrated care evaluation, Implementation research, Case study design, Process and outcome measures
Divisions: Divisions > Division for the Study of Law, Society and Social Justice > School of Social Policy, Sociology and Social Research > Centre for Health Services Studies
Depositing User: Jennifer Billings
Date Deposited: 26 Oct 2020 09:06 UTC
Last Modified: 09 Dec 2022 08:38 UTC
Resource URI: (The current URI for this page, for reference purposes)

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