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Understanding authentication processes and the role of conventions: a consideration of Greek ethnic restaurants

Chatzopoulou, Elena, Gorton, Matthew, Kuznesof, Sharron (2019) Understanding authentication processes and the role of conventions: a consideration of Greek ethnic restaurants. Annals of Tourism Research, 77 . pp. 128-140. ISSN 0160-7383. (doi:10.1016/j.annals.2019.06.004) (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:82445)

The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided. (Contact us about this Publication)
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Abstract

Drawing on convention and social identity theories, this paper explores how actors utilize conventions and identities to claim legitimacy and defend their judgements in processes of hot authentication. It does this through a qualitative study of Greek ethnic restaurants, considering both in-group (Greek restaurant owners and diaspora diners) and out-group (tourist and non-Greek) perspectives. We identify three orders of worth (market, domestic and inspirational) which embody contrasting notions of authenticity (pragmatic iconicity, ancestral indexicality and innovative iconicity, respectively). Each order of worth incorporates notions of quality as well as legitimate actors in authentication processes. While hot authentication is a diffuse process, some actors nonetheless possess privileged positions in particular orders of worth.

Item Type: Article
DOI/Identification number: 10.1016/j.annals.2019.06.004
Uncontrolled keywords: Authenticity, Quality convention theory, Identity, Tourism, Ethnic restaurants, Marketing, Greece
Subjects: H Social Sciences > HF Commerce > HF5351 Business
Divisions: Divisions > Kent Business School - Division > Kent Business School (do not use)
Depositing User: Felipe Garcia Suarez
Date Deposited: 13 Aug 2020 13:56 UTC
Last Modified: 16 Feb 2021 14:14 UTC
Resource URI: https://kar.kent.ac.uk/id/eprint/82445 (The current URI for this page, for reference purposes)
Chatzopoulou, Elena: https://orcid.org/0000-0002-9293-9829
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