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The use of Digital Technologies by Small and Medium Enterprises during COVID-19: implications for theory and practice

Papadopoulos, Thanos, Baltas, Konstantinos N., Balta, Maria Elisavet (2020) The use of Digital Technologies by Small and Medium Enterprises during COVID-19: implications for theory and practice. International Journal of Information Management, . ISSN 0268-4012. (doi:10.1016/j.ijinfomgt.2020.102192) (KAR id:82145)

Abstract

Scholars have highlighted the role of Digital Technologies (DT) in enhancing productivity and performance in Small and Medium Enterprises (SMEs). However, there is limited evidence on the use of DT for dealing with the consequences of extreme events, such as COVID-19. We discuss this gap by (i) outlining potential research avenues and (ii) reflecting on the managerial implications of using DT within SMEs to deal with the repercussions of COVID-19 and securing business continuity.

Item Type: Article
DOI/Identification number: 10.1016/j.ijinfomgt.2020.102192
Uncontrolled keywords: Digital technologies, Business continuity, Extreme disruptions, Pandemic, COVID-19
Subjects: H Social Sciences > HF Commerce > HF5351 Business
H Social Sciences > HF Commerce > HF5548.32 E-commerce
T Technology
Divisions: Divisions > Kent Business School - Division > Department of Analytics, Operations and Systems
Depositing User: Maria Balta
Date Deposited: 17 Jul 2020 21:41 UTC
Last Modified: 01 Jul 2022 23:00 UTC
Resource URI: https://kar.kent.ac.uk/id/eprint/82145 (The current URI for this page, for reference purposes)

University of Kent Author Information

Papadopoulos, Thanos.

Creator's ORCID: https://orcid.org/0000-0001-6821-1136
CReDIT Contributor Roles:

Balta, Maria Elisavet.

Creator's ORCID: https://orcid.org/0000-0003-4755-1697
CReDIT Contributor Roles:
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