Engaging Stakeholders To Extend The Lifecycle Of Hybrid Simulation Models

Developing a simulation model of a complex system requires a significant investment of time, expertise and expense. In order to realize the greatest return on such an investment, it is desirable to extend the lifecycle of the simulation model as much as possible. Existing studies typically end after the `first loop' of the lifecycle, with the computer model suitable for addressing the initial requirements of the stakeholders. We explore extending the modeling lifecycle to a `second loop' by introducing an existing hybrid simulation model to a new group of stakeholders and further developing it to capture new requirements. With the aid of an example application, we explain how the hybrid model facilitated stakeholder engagement by closely reflecting the real world and how the model lifecycle has been successfully extended to maximize the benefit to Eurostar International Limited.