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Maintenance Models in Warranty: A Literature Review

Shafiee, Mahmood, Chukova, Stefanka (2013) Maintenance Models in Warranty: A Literature Review. European Journal of Operational Research, 229 (3). pp. 561-572. ISSN 0377-2217. (doi:10.1016/j.ejor.2013.01.017) (Access to this publication is currently restricted. You may be able to access a copy if URLs are provided) (KAR id:79995)

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https://dx.doi.org/10.1016/j.ejor.2013.01.017

Abstract

Along with increasing the warranty period for complex systems, reducing the warranty servicing costs has become an issue of great importance to the manufacturers. One possible way to reduce the expected warranty servicing cost is by making sound decision on the product warranty and maintenance strategies. Therefore, warranties (basic warranty and extended warranty) and maintenance (corrective and preventive) are strongly interlinked and of great interest to both manufacturers and customers. This paper is the first identifiable academic literature review to deal with warranty and maintenance. It provides a classification scheme for the articles that link warranty and maintenance published between 2001 and 2011 covering 44 journals and proposes a taxonomy scheme to classify these articles. Nine hundred articles were identified for their relevance to warranty and were carefully reviewed. One-hundred and twenty-two articles were subsequently selected for their relevance to maintenance and included in the classification.

Item Type: Article
DOI/Identification number: 10.1016/j.ejor.2013.01.017
Uncontrolled keywords: Warranty; Corrective maintenance (CM); Preventive maintenance (PM)
Subjects: T Technology > TA Engineering (General). Civil engineering (General) > TA165 Engineering instruments, meters etc. Industrial instrumentation
T Technology > TJ Mechanical engineering and machinery
Divisions: Faculties > Sciences > School of Engineering and Digital Arts
Depositing User: Mahmood Shafiee
Date Deposited: 08 Feb 2020 16:59 UTC
Last Modified: 10 Feb 2020 10:56 UTC
Resource URI: https://kar.kent.ac.uk/id/eprint/79995 (The current URI for this page, for reference purposes)
Shafiee, Mahmood: https://orcid.org/0000-0002-6122-5719
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