Empirical research methodology for Procare research: Version 3

This paper provides a plan of investigation to reveal the nature and practice of two integrated care services (models) in each of the nine partner countries, from the organisational and user perspective. The objectives of the investigation will be to:

Describe how services work to provide integrated health and social care-

Explore the experiences of integrated care from the user and carer perspective-

Identify the impediments to effective working and how to overcome them.

Assess the extent to which these services are person-centred.

Use this data to identify quality indicators for integrated care for use in policy making and service planning