Skip to main content
Kent Academic Repository

Comparing internet and face-to-face surveys as methods for eliciting preferences for social care-related quality of life: Evidence from England using the ASCOT service user measure

Saloniki, Eirini-Christina, Malley, Juliette, Burge, Peter, Lu, Hui, Batchelder, Laurie, Linnosmaa, Ismo, Trukeschitz, Birgit, Forder, Julien E. (2019) Comparing internet and face-to-face surveys as methods for eliciting preferences for social care-related quality of life: Evidence from England using the ASCOT service user measure. Quality of Life Research, 28 (8). pp. 2207-2220. ISSN 0962-9343. E-ISSN 1573-2649. (doi:10.1007/s11136-019-02172-2) (KAR id:73092)

PDF Publisher pdf
Language: English


Download this file
(PDF/659kB)
[thumbnail of Saloniki2019_Article_ComparingInternetAndFace-to-fa.pdf]
Preview
Request a format suitable for use with assistive technology e.g. a screenreader
PDF Author's Accepted Manuscript
Language: English

Restricted to Repository staff only
Contact us about this Publication
[thumbnail of Manuscript_rev_accepted.pdf]
XML Word Processing Document (DOCX) Author's Accepted Manuscript
Language: English

Restricted to Repository staff only
Contact us about this Publication
[thumbnail of Manuscript_rev_accepted.docx]
Official URL:
http://dx.doi.org/10.1007/s11136-019-02172-2

Abstract

Purpose: Traditionally, researchers have relied on eliciting preferences through face-to-face interviews. Recently, there has been a shift towards using internet-based methods. Different methods of data collection may be a source of variation in the results. In this study, we compare the preferences for the Adult Social Care Outcomes Toolkit (ASCOT) service user measure elicited using best-worst scaling (BWS) via a face-to-face interview and an online survey.

Methods: Data were collected from a representative sample of the general population in England. The respondents (face-to-face: n=500; online: n=1,001) completed a survey, which included the BWS experiment involving the ASCOT measure. Each respondent received eight best-worst scenarios and made four choices (best, second best, worst, second worst) in each scenario. Multinomial logit regressions were undertaken to analyse the data taking into account differences in the characteristics of the two samples and the repeated nature of the data.

Results: We initially found a number of small significant differences in preferences between the two methods across all ASCOT domains. These differences were substantially reduced – from 15 to five out of 30 coefficients being different at the 5% level – and remained small in value after controlling for differences in observable and unobservable characteristics of the two samples.

Conclusions: This comparison demonstrates that face-to-face and internet surveys may lead to fairly similar preferences for social care-related quality of life when differences in sample characteristics are controlled for. With or without a constant sampling frame, studies should carefully design the BWS exercise and provide similar levels of clarification to participants in each survey to minimise the amount of error variance in the choice process.

Item Type: Article
DOI/Identification number: 10.1007/s11136-019-02172-2
Subjects: H Social Sciences
Divisions: Divisions > Division for the Study of Law, Society and Social Justice > School of Social Policy, Sociology and Social Research > Personal Social Services Research Unit
Divisions > Division for the Study of Law, Society and Social Justice > School of Social Policy, Sociology and Social Research > Centre for Health Services Studies
Depositing User: Eirini-Christina Saloniki
Date Deposited: 20 Mar 2019 10:26 UTC
Last Modified: 10 Jan 2024 16:42 UTC
Resource URI: https://kar.kent.ac.uk/id/eprint/73092 (The current URI for this page, for reference purposes)

University of Kent Author Information

Saloniki, Eirini-Christina.

Creator's ORCID: https://orcid.org/0000-0002-5867-2702
CReDIT Contributor Roles:

Batchelder, Laurie.

Creator's ORCID:
CReDIT Contributor Roles:

Forder, Julien E..

Creator's ORCID: https://orcid.org/0000-0001-7793-4328
CReDIT Contributor Roles:
  • Depositors only (login required):

Total unique views for this document in KAR since July 2020. For more details click on the image.