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Overcoming institutional voids as a pathway to becoming ambidextrous: The case of China’s Sichuan Telecom

Amankwah-Amoah, Joseph, Chen, Xu, Wang, Xiaojun, Khan, Zaheer, Chen, Jing (2019) Overcoming institutional voids as a pathway to becoming ambidextrous: The case of China’s Sichuan Telecom. Long Range Planning, 52 (4). pp. 1-14. ISSN 0024-6301. (doi:10.1016/j.lrp.2019.02.004) (Access to this publication is currently restricted. You may be able to access a copy if URLs are provided)

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The paper examines how firms develop supply chain financing model to help overcome institutional voids

(IVs) and become ambidextrous. This study presents a case analysis of a novel supply chain financing

model instigated and implemented by China’s Sichuan Telecom (ST) to help supply chain partners

overcome IVs in their environments. We identified three unique stages in the evolution of the supply chain

ambidextrous financing model: drivers for change (including identifying suppliers’ problems and

constraints), designing and implementing the supply chain ambidextrous financing model, and the tripartite

performance effects. The analysis demonstrated how ST utilized its market power, resources and network

ties to harness expertise and competences of small and medium-sized enterprises (SMEs) to overcome IVs

and become ambidextrous. Sichuan Telecom aided the SMEs in solving the financing problem through

order-based supply chain financing. Based on the analysis, we outline implications of this case for theory

and policy.

Item Type: Article
DOI/Identification number: 10.1016/j.lrp.2019.02.004
Uncontrolled keywords: Supply chain collaboration; ambidextrous business model; supply chain financing model; SMEs; China
Divisions: Faculties > Social Sciences > Kent Business School
Depositing User: Zaheer Khan
Date Deposited: 21 Feb 2019 14:31 UTC
Last Modified: 06 Aug 2019 15:08 UTC
Resource URI: (The current URI for this page, for reference purposes)
Khan, Zaheer:
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