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Support workers in social care in England: a scoping study

Manthorpe, Jill, Martineau, Stephen, Moriarty, Jo, Hussein, Shereen, Stevens, Martin (2010) Support workers in social care in England: a scoping study. Health and Social Care in the Community, 18 (3). pp. 316-324. ISSN 0966-0410. (doi:10.1111/j.1365-2524.2010.00910.x) (Access to this publication is currently restricted. You may be able to access a copy if URLs are provided) (KAR id:68388)

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Language: English

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http://dx.doi.org/10.1111/j.1365-2524.2010.00910.x

Abstract

This paper reports the findings of a scoping study designed to describe the evidence base with regard to support workers in social care in the United Kingdom and to identify gaps in knowledge. Multiple bibliographic databases were searched for studies published since 2003. The results revealed that the support worker role, though not well-defined, could be characterised as one aimed at fostering independence among service users, undertaking tasks across social and health-care, and not being trained in, or a member of, a specific profession. The studies identified were predominantly small-scale qualitative projects which considered issues such as role clarity, training and pay, worker satisfaction, service user views and the amount of time support workers are able to spend with service users compared to other staff. The review concluded that the research base lacks longitudinal studies, there is definitional confusion and imprecision, and there is limited evidence about employment terms and conditions for support workers or about their accountability and performance. The desirability and value of training and how it is resourced need further analysis. It is concluded that moves to self-directed support or personalisation and the increased reliance on and use of support workers, in the form of personal assistants, call for closer scrutiny of the role.

Item Type: Article
DOI/Identification number: 10.1111/j.1365-2524.2010.00910.x
Additional information: Unmapped bibliographic data: M3 - Article [Field not mapped to EPrints] U2 - 10.1111/j.1365-2524.2010.00910.x [Field not mapped to EPrints] JO - Health and Social Care in the Community [Field not mapped to EPrints]
Subjects: H Social Sciences
Divisions: Divisions > Division for the Study of Law, Society and Social Justice > School of Social Policy, Sociology and Social Research
Divisions > Division for the Study of Law, Society and Social Justice > School of Social Policy, Sociology and Social Research > Personal Social Services Research Unit
Depositing User: Shereen Hussein
Date Deposited: 13 Nov 2018 11:49 UTC
Last Modified: 16 Nov 2021 10:25 UTC
Resource URI: https://kar.kent.ac.uk/id/eprint/68388 (The current URI for this page, for reference purposes)
Hussein, Shereen: https://orcid.org/0000-0002-7946-0717
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