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Perspectives on privacy in the use of online systems

Williams, Meredydd, Nurse, Jason R. C. (2016) Perspectives on privacy in the use of online systems. In: Electronic Workshops in Computing. Proceedings of the 30th International BCS Human Computer Interaction Conference (HCI 2016). . pp. 1-3. BCS (doi:10.5555/3114770.3114797) (KAR id:67484)

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Human-Computer Interaction looks to better understand the relationship between people and computers. Our work considers this relationship in the context of privacy and the privacy expectations users have when using online systems. While many surveys suggest the public care about this subject, users often act in a manner perceived contrary to their claims; a notion termed the ‘Privacy Paradox’. However, research suggests privacy is inherently subjective and contextual, leading us to question: do users actually define ‘private online behaviour’ in the same manner as those who study the topic? Although our exploratory survey found a general intersection between participants’ perceptions and those in existing literature, opinions differed in several key areas. For example, we found users often conceptualise protection in less-technical terms and are prone to conflating privacy and security. We believe that when we expand our analyses to the general public, we will see an even greater disparity between privacy perceptions. Through this research we look to inform the development of systems and privacy-protective tools that users can actually appreciate.

Item Type: Conference or workshop item (Proceeding)
DOI/Identification number: 10.5555/3114770.3114797
Uncontrolled keywords: Privacy, privacy paradox, user survey, online behaviour, mental models, human-computer interaction
Subjects: Q Science
T Technology
Divisions: Faculties > Sciences > School of Computing > Security Group
Depositing User: Jason Nurse
Date Deposited: 03 Jul 2018 16:33 UTC
Last Modified: 13 Jan 2020 13:48 UTC
Resource URI: (The current URI for this page, for reference purposes)
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