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A context-specific perspective of HR performance management in quality-oriented organizational contexts

Soltani, Ebrahim, Liao, Ying-Ying, Iqbal, Abdullah (2017) A context-specific perspective of HR performance management in quality-oriented organizational contexts. In: 21st International Conference on ISO and TQM (ICIT) 2017, 14-16 Apr 2017, Beijing, China. (Unpublished) (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided)

The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided. (Contact us about this Publication)

Abstract

This study aims to contribute both theoretically and empirically to the long-lasting, heated debate about the congruence between HR performance appraisal and TQM underlying precepts. It adopts a qualitative research methodology based on 2 case studies of quality-focused organizations in the UK automotive industry. The results differentiate between two types of performance appraisals (technical vs. social) with very different impacts on employee performance. Overall, the results produce new evidence on the interplay between theory and practice in the combined field of quality management and human resource management.

Item Type: Conference or workshop item (Paper)
Uncontrolled keywords: Performance appraisal, Quality management, Qualitative study, Automotive industry.
Subjects: H Social Sciences > HF Commerce > HF5351 Business
Divisions: Faculties > Social Sciences > Kent Business School
Depositing User: Abdullah Iqbal
Date Deposited: 28 Nov 2017 12:01 UTC
Last Modified: 29 May 2019 19:56 UTC
Resource URI: https://kar.kent.ac.uk/id/eprint/64825 (The current URI for this page, for reference purposes)
Iqbal, Abdullah: https://orcid.org/0000-0002-3013-1007
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