Farr, Michelle, Barker, Rhiannon (2017) Can staff be supported to deliver compassionate care through implementing Schwartz Rounds in community and mental health services? Qualitative Health Research, 11 (27). pp. 1652-1663. ISSN 1049-7323. (doi:10.1177/1049732317702101) (KAR id:64107)
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Official URL http://dx.doi.org/10.1177/1049732317702101 |
Abstract
Schwartz Rounds are evidence-based interdisciplinary discussions where health care staff can share experiences of the emotional and social aspects of care, to support improvements in patient care. Developed in acute services, they are now being implemented in various settings including U.K. community and mental health services where their implementation has not been researched. Realist evaluation was used to analyze three community and mental health case studies of Round implementation, involving Round observations (n = 5), staff interviews ( n = 22), and post-Round evaluation sheets (n = 206). Where Schwartz Rounds were successfully implemented and facilitated, the discussions enabled emotional resonance across interdisciplinary colleagues about caring experiences, enabling the recognition of a common humanity. Participants appreciated attending Rounds and saw they improved communications, trust, and openness with colleagues and enabled more compassionate care with patients. The wide geographical dispersal of staff and work pressures were challenges in attending Rounds, and strong leadership is needed to support their implementation.
Item Type: | Article |
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DOI/Identification number: | 10.1177/1049732317702101 |
Uncontrolled keywords: | England; Schwartz Rounds; compassion; mental health; organizational culture; realist evaluation; staff support |
Subjects: |
H Social Sciences H Social Sciences > HM Sociology |
Divisions: |
Faculties > Social Sciences > School of Social Policy Sociology and Social Research Faculties > Social Sciences > School of Social Policy Sociology and Social Research > Centre for Health Services Studies |
Depositing User: | Rhiannon Barker |
Date Deposited: | 20 Oct 2017 15:29 UTC |
Last Modified: | 12 Jun 2019 09:33 UTC |
Resource URI: | https://kar.kent.ac.uk/id/eprint/64107 (The current URI for this page, for reference purposes) |
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