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The Effect of Talent- and Knowledge Management on the Performance of SMEs: Evidence from Malaysia

Abu Hasan, Norhafizah (2016) The Effect of Talent- and Knowledge Management on the Performance of SMEs: Evidence from Malaysia. Doctor of Philosophy (PhD) thesis, University of Kent,.

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Abstract

The role of Talent Management (TM) and Knowledge Management (KM) in organisational performance has received increased attention across a number of disciplines in recent years. Determining the impact of TM and KM on organisational performance especially financial and innovation performance is important for the future of small-and-medium-sized enterprises (SMEs). There is a growing body of literature that recognises the importance of TM and TM for sustainable competitive advantages. Although TM,KM and their consequences are important, they are nonetheless understudied, which have led to some concern about these issues especially in an emerging country like Malaysia. As such, this PhD thesis has empirically tested the relationship between TM and KM and their effects on organisational performance. In addition, this study has also examined the interaction effect of senior managements' perception of the strategic importance of HR on the aforementioned relationships in a multi-industry sample of 144 Malaysian SMEs. It has used the resource-based view theory in its framework to place more emphasis on the ability of managers to drive better performance from the strategic human capital resources available to them. Supported by the too-much-of-a-good thing effects in management, the results have indicated inverted U-shape curvilinear relationships of TM-KM strategies and organisational performance. Furthermore, the results have also suggested that senior management's emphasis on strategic HR would have its primary interaction effects on KM strategy implementation and financial performance relationship. However, the positive influence has been positively significant at low level of senior managements' attention. This finding has shown the capability of Malaysian SMEs in implementing both of these strategies and underscored the importance of senior management in emphasising the importance of strategic human capital resources.

Item Type: Thesis (Doctor of Philosophy (PhD))
Thesis advisor: Georgellis, Yannis
Thesis advisor: Mohr, Alexander
Thesis advisor: Li, Shenxue
Uncontrolled keywords: talent talent management knowledge knowledge management SMEs organisational performance curvilinear too-much-of-a-good-thing-effect
Divisions: Faculties > Social Sciences > Kent Business School
SWORD Depositor: System Moodle
Depositing User: System Moodle
Date Deposited: 01 Aug 2017 15:10 UTC
Last Modified: 29 May 2019 19:16 UTC
Resource URI: https://kar.kent.ac.uk/id/eprint/62513 (The current URI for this page, for reference purposes)
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