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Optimisation of warranty policy considering the interplay of product subsystems

Wu, Shaomin, Luo, Min (2017) Optimisation of warranty policy considering the interplay of product subsystems. In: The 10th international conference on mathematical methods in reliability, July 3-6, 2017, Grenoble, France. (Access to this publication is currently restricted. You may be able to access a copy if URLs are provided) (KAR id:61692)

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Development of warranty policy has attracted attention from researchers from both reliability and supply chain communities. Two conventionally assumed contexts in optimisation of warranty policy are reliability mathematics and game theory. In both scenarios, the causes of warranty claims are usually assumed to be hardware systems only. In reality, however, user behaviour, software failure, and hardware failure may cause warranty claims, which may be handled differently. In addition, some subsystems/components may be installed in different products. The existing research focuses on individual systems/products and little attention has been paid to the effect of the interplay of different systems and that of different subsystems. This work investigates the consequences of such interplay and reports our recent work.

Item Type: Conference or workshop item (Paper)
Uncontrolled keywords: Software failure, hardware failure, failed-but-not-reported (FBNR), reported but not failed (RNBF), warranty
Subjects: H Social Sciences > HA Statistics > HA33 Management Science
Divisions: Divisions > Kent Business School - Division > Department of Analytics, Operations and Systems
Depositing User: Shaomin Wu
Date Deposited: 30 May 2017 12:34 UTC
Last Modified: 08 Oct 2021 12:09 UTC
Resource URI: (The current URI for this page, for reference purposes)

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