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The Internet of Things, dynamic data and information processing capabilities and operational agility

Akhtar, Pervaiz, Khan, Zaheer, Tarba, Shlomo Y., Jayawickrama, Uchitha (2018) The Internet of Things, dynamic data and information processing capabilities and operational agility. Technological Forecasting and Social Change, 136 . pp. 307-316. ISSN 0040-1625. (doi:10.1016/j.techfore.2017.04.023) (KAR id:61568)

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WWhilst there are promising links between the Internet of Things (IoTs), dynamic data and information processing capabilities (DDIPCs), and operational agility, scholars have not conducted enough empirical studies that offer convincing evidence for the use of the IoTs and relevant linkages. This study therefore examines the links between such constructs and provides managerial implications for contemporary data and information driven managers who adopt evidence-based decision making for better operational outcomes. The results obtained from structural equation modelling indicate that the use of the IoTs is the key determinant for operational agility and also plays a vital role in establishing DDIPCs that further reinforce it. Additionally, DDIPCs mediate the relationship between the use of the IoTs and operational agility. By persuasively building these links based on theoretical arguments and testing them by using a unique dataset, this study contributes to the deeper understanding of the mechanisms by which the use of the IoTs and DDIPCs strengthen operational agility.

Item Type: Article
DOI/Identification number: 10.1016/j.techfore.2017.04.023
Uncontrolled keywords: Internet of Things; dynamic capabilities; dynamic data and information processing; operational agility; data and knowledge intensive services
Divisions: Divisions > Kent Business School - Division > Department of Marketing, Entrepreneurship and International Business
Depositing User: Zaheer Khan
Date Deposited: 27 Apr 2017 09:02 UTC
Last Modified: 09 Dec 2022 08:18 UTC
Resource URI: (The current URI for this page, for reference purposes)
Khan, Zaheer:
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