Skip to main content

Comparison of pharmacist and public views and experiences of community pharmacy medicines-related services in England

Krska, Janet, Rodgers, Ruth, Gammie, Shivaun M, Loo, Ruey Leng, Corlett, Sarah (2016) Comparison of pharmacist and public views and experiences of community pharmacy medicines-related services in England. Patient Preference and Adherence, 2016 (10). pp. 1749-1758. ISSN 1177-889X. (doi:10.2147/PPA.S112931) (KAR id:57703)

PDF Publisher pdf
Language: English

Download (326kB) Preview
[thumbnail of Pharmacist vs public views of medicine services PPA 2016.pdf]
This file may not be suitable for users of assistive technology.
Request an accessible format
Official URL


Background: Services provided by community pharmacists designed to support people using medicines are increasing. In England, two national services exist: Medicine Use Reviews (MUR) and New Medicines Service (NMS). Very few studies have been conducted seeking views of the public, rather than service users, on willingness to use these services or expectations of these services, or determined whether views align with pharmacist perceptions.

Methods: Two parallel surveys were conducted in one area of England: one involved the general public and was administered using a street survey, and the other was a postal survey of community pharmacists. Similar questionnaires were used, seeking views of services, awareness, reasons for using services, and perceived benefits.

Conclusion: Views differed regarding why people use services and key aspects of service delivery. For services to improve, the pharmacy profession needs a better awareness of what the public, especially those with potential to benefit from services, view as acceptable and desirable.

Item Type: Article
DOI/Identification number: 10.2147/PPA.S112931
Uncontrolled keywords: community pharmacy, public opinion, pharmacist perceptions, medicines-related services
Subjects: R Medicine > RS Pharmacy and materia medica
Divisions: Divisions > Division of Natural Sciences > Medway School of Pharmacy
Depositing User: Shivaun Gammie
Date Deposited: 06 Oct 2016 09:51 UTC
Last Modified: 16 Feb 2021 13:37 UTC
Resource URI: (The current URI for this page, for reference purposes)
Krska, Janet:
Corlett, Sarah:
  • Depositors only (login required):


Downloads per month over past year