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Implementing video conferencing in mental health practice

De Weger, Esther, MacInnes, D., Esner, J., Francis, S.J., Jones, F.W. (2013) Implementing video conferencing in mental health practice. Journal of Psychiatric and Mental Health Nursing, 20 (5). pp. 448-454. ISSN 1351-0126. E-ISSN 1365-2850. (doi:10.1111/j.1365-2850.2012.01947.x) (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided)

The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided. (Contact us about this Publication)
Official URL
http://dx.doi.org/10.1111/j.1365-2850.2012.01947.x

Abstract

The aim of this paper is to provide an overview of the evidence base regarding the use of video conferencing (VC), implementation issues, policies, procedures, technical requirements and VC etiquette. The paper is based on a literature review of VC within the mental health sector and the authors' experience in implementing VC. Six themes emerged from the literature review: applications of VC, VC assessments, treatment, training and supervision, practitioner anxiety, and VC administrative processes. The results of the review support the use of VC in mental health services. Guidelines for the implementation of VC are discussed, including the importance of staff and service user consultations, training in the use of VC, clear guidance for staff with regards to usage, confidentiality and data protection policies, and VC etiquette. Challenges that can arise when implementing VC in a mental health context are also discussed. Arguably, it is not the technology, but the cultural change it represents to staff which seems to be the most important factor regarding successful implementation.

Item Type: Article
DOI/Identification number: 10.1111/j.1365-2850.2012.01947.x
Uncontrolled keywords: ehealth;mental health;telemedicine;video conferencing
Subjects: R Medicine > RA Public aspects of medicine
R Medicine > RA Public aspects of medicine > RA790 Mental health
Divisions: Faculties > Social Sciences > School of Social Policy Sociology and Social Research > Centre for Health Services Studies
Depositing User: Tony Rees
Date Deposited: 14 Jun 2016 13:47 UTC
Last Modified: 29 May 2019 17:28 UTC
Resource URI: https://kar.kent.ac.uk/id/eprint/55933 (The current URI for this page, for reference purposes)
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