Skip to main content

Nurses and paramedics in partnership: Perceptions of a new response to low­-priority ambulance calls

Machen, Ina, Dickinson, Angela, Williams, Julia, Widiatmoko, Dono, Kendall, Sally (2007) Nurses and paramedics in partnership: Perceptions of a new response to low­-priority ambulance calls. Accident and Emergency Nursing, 15 (4). pp. 185-192. ISSN 0965-2302. (doi:10.1016/j.aaen.2007.09.001) (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided)

The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided. (Contact us about this Publication)
Official URL
http://dx.doi.org/10.1016/j.aaen.2007.09.001

Abstract

Aims: To explore patients’ and staffs’ perceptions of a pilot service which dispatched a nurse and paramedic to low-priority ambulance calls. However, Methods: Patients’ opinions of both pilot and standard service groups were obtained through qualitative questionnaire data and individual interviews. Staffs’ perceptions were explored via two focus groups. Questionnaires were sent to a convenience sample of 128 patients attended by the pilot service and 128 patients receiving the standard service. Initially 19 questionnaire participants agreed to be interviewed. Focus group participants (n = 11) included nurses and paramedics involved in the pilot service. Results: Sixty-four questionnaires were returned and 11 interviews were conducted. Patients receiving the pilot service were enthusiastic about opportunities for care to be provided in their home. Involvement in the pilot service was a positive experience for staff. They felt confident in managing calls effectively because of their combined knowledge and skills, and believed that the quality of patient care had been improved. They also experienced increased job satisfaction and skills development. Conclusion: Both patients and staff expressed positive views about the pilot service. Patients appreciated being treated at home and staff believed that working together provided more appropriate care for patients and enhanced interprofessional development.

Item Type: Article
DOI/Identification number: 10.1016/j.aaen.2007.09.001
Uncontrolled keywords: Partnership; Interprofessional; Low-priority ambulance calls; Qualitative study
Subjects: R Medicine > RA Public aspects of medicine
R Medicine > RT Nursing
Divisions: Faculties > Social Sciences > School of Social Policy Sociology and Social Research > Centre for Health Services Studies
Depositing User: Tony Rees
Date Deposited: 04 May 2016 08:30 UTC
Last Modified: 29 May 2019 17:17 UTC
Resource URI: https://kar.kent.ac.uk/id/eprint/55216 (The current URI for this page, for reference purposes)
  • Depositors only (login required):