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Public trust in institutions and information sources regarding risk management and communication: Towards integrating extant knowledge

Chryssochoidis, George, Strada, Anna, Krystallis, Athanasios (2009) Public trust in institutions and information sources regarding risk management and communication: Towards integrating extant knowledge. Journal of Risk Research, 12 (2). pp. 137-185. ISSN 1366-9877. E-ISSN 1466-4461. (doi:10.1080/13669870802637000) (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided)

The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided. (Contact us about this Publication)
Official URL
http://www.dx.doi.org/10.1080/13669870802637000

Abstract

The present article attempts an integrative review of knowledge on public trust in institutions and information sources regarding risk management and communication. The review is based on 27 empirical studies, and is organised around four groups of trust?related factors. The empirical studies reveal that this field of research suffers from a lack of consistency in conceptualising ‘trust’. Based on the review, a ‘layering’ of four different aspects of trust, from more general to more specific, has been designed, reflecting the identified layers of trust?related factors vis?à?vis: (1) socio?cultural and individual personality characteristics; (2) perceived attributes of institution or information source; (3) risk aspects; (4) information?specific aspects. This layered conceptualisation of trust demonstrates that trust in those managing and communicating risk is a complex phenomenon operative simultaneously in and interplaying across a number of levels.

Item Type: Article
DOI/Identification number: 10.1080/13669870802637000
Uncontrolled keywords: public trust, institution, levels of trust, general and specific trust, risk perception
Subjects: H Social Sciences > HF Commerce > HF5351 Business
Divisions: Faculties > Social Sciences > Kent Business School
Depositing User: Kimberley Attard-Owen
Date Deposited: 07 Dec 2015 11:33 UTC
Last Modified: 29 May 2019 16:37 UTC
Resource URI: https://kar.kent.ac.uk/id/eprint/52799 (The current URI for this page, for reference purposes)
Chryssochoidis, George: https://orcid.org/0000-0001-9868-7119
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