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Improving patient waiting times: a simulation study of an obesity care service

Tako, Antuela, Kotiadis, Kathy, Vasilakis, Christos, Miras, Alexander, Le Roux, Carel W (2014) Improving patient waiting times: a simulation study of an obesity care service. Improving patient waiting times: a simulation study of an obesity care service, 23 (5). pp. 373-381. ISSN 2044-5415. (doi:10.1136/bmjqs-2013-002107) (KAR id:51027)

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Abstract

Background Obesity care services are often faced with the need to adapt their resources to rising levels of demand. The main focus of thisstudy was to help prioritise planned investments in new capacity allowing the service to improve patient experience and meet future anticipated demand.

alternative resource configurations on patient waiting times.

Conclusions Resource configuration combined with demand management (reduction in referral rates) along the care service can help improve patient waiting time targets for obesity services, such as the 18 week target of UK’s National Health Service. The use of simulation models can help stakeholders understand the

interconnectedness of the multiple microsystems (eg, clinics) comprising a complex clinical service for the same patient population, therefore, making stakeholders aware of the likely impact of resourcing decisions on the different microsystems.

Item Type: Article
DOI/Identification number: 10.1136/bmjqs-2013-002107
Uncontrolled keywords: Simulation
Subjects: Q Science > Operations Research - Theory
Divisions: Faculties > Sciences > School of Computing
Faculties > Sciences > School of Computing > Programming Languages and Systems Group
Depositing User: Kathy Kotiadis
Date Deposited: 14 Oct 2015 20:39 UTC
Last Modified: 29 May 2019 16:09 UTC
Resource URI: https://kar.kent.ac.uk/id/eprint/51027 (The current URI for this page, for reference purposes)
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