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Perceived Organizational Support, Emotional Exhaustion and Turnover: Moderating Role of Negative Affectivity

Marchand, Catherine, Vandenberghe, Christian (2015) Perceived Organizational Support, Emotional Exhaustion and Turnover: Moderating Role of Negative Affectivity. International Journal of Stress Management, 23 (4). pp. 350-375. ISSN 1072-5245. E-ISSN 1573-3424. (doi:10.1037/str0000020) (KAR id:50761)


Using principles from conservation of resources theory (Hobfoll, 1989), this study examined the time-lagged relationship between perceived organizational support (POS; measured at Time 1), emotional exhaustion (measured 6 months later), and turnover (measured 1 year after Time 1), and included negative affectivity (NA) as a moderator. Drawing on a sample of employees from multiple organizations (N = 135), we found POS to be unrelated to emotional exhaustion but the latter to be negatively related to turnover. NA moderated the relationship between POS and emotional exhaustion and POS’s indirect relationship to turnover, these relationships being stronger and positive at high levels of NA. Moreover, NA moderated the link between emotional exhaustion and turnover, this link being stronger and positive when NA was low. We discuss the relevance of conservation of resource theory as a useful framework for interpreting POS’s effects.

Item Type: Article
DOI/Identification number: 10.1037/str0000020
Additional information: This article may not exactly replicate the final version published in the APA journal. It is not the copy of record
Uncontrolled keywords: conservation of resources theory, emotional exhaustion, negative affectivity, perceived organizational support, turnover
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD29 Operational Research - Applications
Divisions: Divisions > Division for the Study of Law, Society and Social Justice > School of Social Policy, Sociology and Social Research > Centre for Health Services Studies
Depositing User: Catherine Marchand
Date Deposited: 05 Oct 2015 08:49 UTC
Last Modified: 09 Dec 2022 07:06 UTC
Resource URI: (The current URI for this page, for reference purposes)

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