Marchand, Catherine, Vandenberghe, Christian (2015) Perceived Organizational Support, Emotional Exhaustion and Turnover: Moderating Role of Negative Affectivity. International Journal of Stress Management, 23 (4). pp. 350-375. ISSN 1072-5245. E-ISSN 1573-3424. (doi:10.1037/str0000020) (KAR id:50761)
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Official URL: http://dx.doi.org/10.1037/str0000020 |
Abstract
Using principles from conservation of resources theory (Hobfoll, 1989), this study examined the time-lagged relationship between perceived organizational support (POS; measured at Time 1), emotional exhaustion (measured 6 months later), and turnover (measured 1 year after Time 1), and included negative affectivity (NA) as a moderator. Drawing on a sample of employees from multiple organizations (N = 135), we found POS to be unrelated to emotional exhaustion but the latter to be negatively related to turnover. NA moderated the relationship between POS and emotional exhaustion and POS’s indirect relationship to turnover, these relationships being stronger and positive at high levels of NA. Moreover, NA moderated the link between emotional exhaustion and turnover, this link being stronger and positive when NA was low. We discuss the relevance of conservation of resource theory as a useful framework for interpreting POS’s effects.
Item Type: | Article |
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DOI/Identification number: | 10.1037/str0000020 |
Additional information: | This article may not exactly replicate the final version published in the APA journal. It is not the copy of record |
Uncontrolled keywords: | conservation of resources theory, emotional exhaustion, negative affectivity, perceived organizational support, turnover |
Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD29 Operational Research - Applications |
Divisions: | Divisions > Division for the Study of Law, Society and Social Justice > School of Social Policy, Sociology and Social Research > Centre for Health Services Studies |
Depositing User: | Catherine Marchand |
Date Deposited: | 05 Oct 2015 08:49 UTC |
Last Modified: | 09 Dec 2022 07:06 UTC |
Resource URI: | https://kar.kent.ac.uk/id/eprint/50761 (The current URI for this page, for reference purposes) |
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