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Effects of firm characteristics on the link between business environment and operations strategy: Evidence from China's retail sector

Yu, W., Ramanathan, R. (2011) Effects of firm characteristics on the link between business environment and operations strategy: Evidence from China's retail sector. International Journal of Services and Operations Management, 9 (3). pp. 330-364. ISSN 1744-2370. (doi:10.1504/IJSOM.2011.041103) (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided)

The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided. (Contact us about this Publication)
Official URL
http://dx.doi.org/10.1504/IJSOM.2011.041103

Abstract

Drawing on contingency theory, this study aims to examine the impacts of firm characteristics on the nature of relationships between business environmental factors and operations strategy choices. This study uses a path analytic framework to understand the effects for a sample of retail firms in China. Our findings suggest that the strongest business environmental factors that influence the degree of emphasis placed on operations strategy choices is environmental dynamism (such as changes in retail technology and innovations in new service development). When faced with the same environmental stimuli, firms with different firm characteristics (such as firm size, firm age, and firm nationality) choose to emphasise different operations strategies. For instance, the impact of labour availability on operations strategy choices is different for big and small firms. The effect of environmental dynamism on operations strategy choice seems to be much stronger for local firms than foreign firms in China. Compared with old firms, new firms appear to pay much more attention to competitive market forces during their operations strategy choices. © 2011 Inderscience Enterprises Ltd.

Item Type: Article
DOI/Identification number: 10.1504/IJSOM.2011.041103
Additional information: Unmapped bibliographic data: LA - English [Field not mapped to EPrints] J2 - Int. J. Serv. Oper. Manage. [Field not mapped to EPrints] AD - Nottingham University Business School, Jubilee Campus, Wollaton Road, Nottingham NG8 1BB, United Kingdom [Field not mapped to EPrints] DB - Scopus [Field not mapped to EPrints]
Uncontrolled keywords: Business environment, China, Firm characteristics, Operations strategy, Retail
Subjects: H Social Sciences > HF Commerce > HF5351 Business
Divisions: Faculties > Social Sciences > Kent Business School
Depositing User: Wantao Yu
Date Deposited: 09 Sep 2015 13:57 UTC
Last Modified: 29 May 2019 15:59 UTC
Resource URI: https://kar.kent.ac.uk/id/eprint/50432 (The current URI for this page, for reference purposes)
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