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Thinking on your feet: understanding the immediate responses of staff to adults who challenge intellectual disability services

Ravoux, P., Baker, P.A., Brown, H. (2012) Thinking on your feet: understanding the immediate responses of staff to adults who challenge intellectual disability services. Journal of Applied Research in Intellectual Disabilities, 25 (3). pp. 189-202. ISSN 1360-2322. (doi:10.1111/j.1468-3148.2011.00653.x) (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided)

The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided. (Contact us about this Publication)
Official URL
https://doi.org/10.1111/j.1468-3148.2011.00653.x

Abstract

Background? A gap prevails between the conceptualization of good practice in challenging behaviour management and its implementation in intellectual disability services. This study aimed to investigate staff members’ perspectives of managing clients with challenging behaviours in residential services. Materials and Methods? Semi-structured interviews were conducted with eleven staff in two services. Additionally, service documents on challenging behaviour management were examined in these services. A qualitative methodology was used to investigate staff members’ immediate responses to clients’ difficult behaviours and their decision-making processes. Results? The immediate responses of staff were conceptualized as the result of complex appraisals shaped by their service context involving the core processes of making the right choice and prioritizing the best interests of all involved. Conclusions? Staff members’ responses were understood as a dynamic and retroactive process, where their past and current challenging behaviour management experiences in the service influenced their responses to clients in the future.

Item Type: Article
DOI/Identification number: 10.1111/j.1468-3148.2011.00653.x
Uncontrolled keywords: challenging behaviours;decision making;intellectual disabilities;interventions;management strategies;staff
Subjects: H Social Sciences
H Social Sciences > H Social Sciences (General)
Divisions: Faculties > Social Sciences > School of Social Policy Sociology and Social Research > Tizard
Depositing User: Jo Ruffels
Date Deposited: 13 Jan 2015 15:27 UTC
Last Modified: 29 May 2019 14:04 UTC
Resource URI: https://kar.kent.ac.uk/id/eprint/46658 (The current URI for this page, for reference purposes)
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