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Commissioning for long-term conditions: hearing the voice of and engaging users - a qualitative multiple case study

Peckham, Stephen, Wilson, Patricia M., Williams, L., Smiddy, J., Kendall, S., Brooks, F., Reay, J., Smallwood, D., Bloomfield, L. (2014) Commissioning for long-term conditions: hearing the voice of and engaging users - a qualitative multiple case study. Health Services and Delivery Research, 2 (44). ISSN 2050-4349. E-ISSN 2050-4357. (doi:10.3310/hsdr02440) (KAR id:45385)

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http://dx.doi.org/10.3310/hsdr02440

Abstract

Background

Aim

Methods

Findings

Conclusion

Action needs to be taken by organisations at both national and local levels. PPEI is a circular process and, in itself, extremely fragile. This circular process can be ‘virtuous’ – successful engagement leads to improved involvement and outcomes. However, where involvement is tokenistic or ends, patients and the public become disengaged and less involved and can be described as a ‘vicious circle’. In addition, we identified a number of key methodological issues and areas for further research that should be considered by research funders and researchers undertaking research in the area of PPEI, including a need for research on PPEI with young people.

Item Type: Article
DOI/Identification number: 10.3310/hsdr02440
Projects: [8] State of Social Care (PID445)
Subjects: R Medicine > RA Public aspects of medicine
Divisions: Faculties > Social Sciences > School of Social Policy Sociology and Social Research > Centre for Health Services Studies
Depositing User: Patricia Wilson
Date Deposited: 24 Nov 2014 11:17 UTC
Last Modified: 06 May 2020 03:11 UTC
Resource URI: https://kar.kent.ac.uk/id/eprint/45385 (The current URI for this page, for reference purposes)
Peckham, Stephen: https://orcid.org/0000-0002-7002-2614
Wilson, Patricia M.: https://orcid.org/0000-0002-5787-9736
Kendall, S.: https://orcid.org/0000-0002-2507-0350
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