Keeping the customers happy: consumer satisfaction

Calnan, Michael .W., Williams, S. (1991) Keeping the customers happy: consumer satisfaction. Health Service Journal, 101 (5234). p. 25. ISSN 0952-2271. (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:40996)

The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided.

Item Type:	Article
Subjects:	R Medicine > RA Public aspects of medicine
Divisions:	Divisions > Division for the Study of Law, Society and Social Justice > School of Social Policy, Sociology and Social Research > Centre for Health Services Studies
Depositing User:	Tony Rees
Date Deposited:	07 May 2014 09:35 UTC
Last Modified:	16 Nov 2021 10:15 UTC
Resource URI:	https://kar.kent.ac.uk/id/eprint/40996 (The current URI for this page, for reference purposes)

University of Kent Author Information

Calnan, Michael .W..

Creator's ORCID:	https://orcid.org/0000-0002-7239-6898
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