The Use of Soft Systems Methodology in Practice

Mingers, John and Taylor, Sarah (1992) The Use of Soft Systems Methodology in Practice. Journal of the Operational Research Society , 43 (4). pp. 321-331. ISSN 0160-5682 . (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided)

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This paper reports the results of a survey intended to discover the extent to which Checkland's Soft Systems Methodology (SSM) is used in practice. Some 300 questionnaires were sent to people who had had some exposure to SSM and, surprisingly, nearly half were returned. The majority described in detail their uses of SSM and most felt that it had been successful. This paper describes the overall quantitative results from the survey as well as presenting a qualitative analysis of the experiences of using SSM

Item Type: Article
Uncontrolled keywords: OR Practice, Qualitative analysis, Soft systems methodology, survey
Subjects: H Social Sciences > HA Statistics > HA33 Management Science
Divisions: Faculties > Social Sciences > Kent Business School
Depositing User: John Mingers
Date Deposited: 10 Sep 2009 13:54
Last Modified: 02 Jun 2014 10:25
Resource URI: (The current URI for this page, for reference purposes)
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