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Smart Design for Human Performance in the Office of the Future – Requirements towards Services and Technical Advises for Tomorrows Office Work

Kriegel, Johannes and Jehle, Franziska and Efstratiou, Christos and Zaad, Lambert and Heppner, Janina and Hupp, Jürgen (2009) Smart Design for Human Performance in the Office of the Future – Requirements towards Services and Technical Advises for Tomorrows Office Work. In: Constructing Ambient Intelligence AmI 2008 Workshops. Communications in Computer and Information Science . Springer, Berlin, Germany, pp. 1-5. ISBN 978-3-642-10606-4. E-ISBN 978-3-642-10607-1. (doi:10.1007/978-3-642-10607-1_1) (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided)

The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided. (Contact us about this Publication)
Official URL
http://dx.doi.org/10.1007/978-3-642-10607-1_1

Abstract

The office of the future is a synonym of today’s needs and expectations towards prospective solutions and services which can support human performance in the future office work. The development of such future services is on one hand affected by the technical possibilities and on the other by the demands of changing and global work environment. The process of generating successful services can be initiated by creative methods. The 635 method is a creative brain writing technique, which follows the problem solving circle to create new uncommon ideas in a group of expert or user participants. The workshop on smart design for human performance in the office of the future used the 635 method to identify requirements towards services and technical advises for tomorrows office work. The outcome of the written brainstorming is a list of different criteria and examples which describe the several dimensions of needs and demands towards the office of the future.

Item Type: Book section
DOI/Identification number: 10.1007/978-3-642-10607-1_1
Uncontrolled keywords: office of the future; written brainstorming; 635 method; expert ideas; service engineering
Subjects: T Technology
Divisions: Faculties > Sciences > School of Engineering and Digital Arts
Faculties > Sciences > School of Engineering and Digital Arts > Digital Media
Depositing User: Tina Thompson
Date Deposited: 19 Mar 2014 15:21 UTC
Last Modified: 01 Jul 2019 11:17 UTC
Resource URI: https://kar.kent.ac.uk/id/eprint/38827 (The current URI for this page, for reference purposes)
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