Risk, governance and the experience of care

Hillman, Alex and Tadd, Win and Calnan, Sian and Calnan, Michael .W. and Bayer, Anthony and Read, Simon (2013) Risk, governance and the experience of care. Sociology of Health & Illness, 35 (6). pp. 939-955. ISSN 0141-9889. (doi:https://doi.org/10.1111/1467-9566.12017) (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided)

The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided. (Contact us about this Publication)
Official URL
http://dx.doi.org10.1111/1467-9566.12017

Abstract

Drawing on perspectives from the governmentality literature and the sociology of risk, this article explores the strategies, tools and mechanisms for managing risk in acute hospital trusts in the United Kingdom. The article uses qualitative material from an ethnographic study of four acute hospital trusts undertaken between 2008 and 2010 focusing on the provision of dignified care for older people. Extracts from ethnographic material show how the organisational mechanisms that seek to manage risk shape the ways in which staff interact with and care for patients. The article bridges the gap between the sociological analysis of policy priorities, management strategy and the organisational cultures of the NHS, and the everyday interactions of care provision. In bringing together this ethnographic material with sociological debates on the regulation of healthcare, the article highlights the specific ways in which forms of governance shape how staff care for their patients challenging the possibility of providing dignified care for older people. © 2012 The Authors. Sociology of Health & Illness © 2012 Foundation for the Sociology of Health & Illness/JohnWiley & Sons Ltd.

Item Type: Article
Uncontrolled keywords: Care, Clinical governance, Dignity, Older people, Risk
Subjects: H Social Sciences
Divisions: Faculties > Social Sciences > School of Social Policy Sociology and Social Research
Depositing User: Mita Mondal
Date Deposited: 06 Mar 2014 11:32 UTC
Last Modified: 06 May 2014 13:51 UTC
Resource URI: https://kar.kent.ac.uk/id/eprint/38614 (The current URI for this page, for reference purposes)
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