An Investigation into the Relationship between Service Quality, Customer Satisfaction, Value for Money, and the Resultant Behavioural Outcomes: Some Evidence from Non-Western Organizational Contexts

Liao, Ying-Ying, Soltani, Ebrahim, Wang, Wei-Yuan (2012) An Investigation into the Relationship between Service Quality, Customer Satisfaction, Value for Money, and the Resultant Behavioural Outcomes: Some Evidence from Non-Western Organizational Contexts. In: Proceedings of the 6th Quality Conference in the Middle East: Innovation Based Competitiveness and Business Excellence, February 2012, Dubai, UAE. (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:32203)

The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided. (Contact us about this Publication)

Item Type:	Conference or workshop item (Paper)
Subjects:	H Social Sciences > HA Statistics > HA33 Management Science
Divisions:	Divisions > Kent Business School - Division > Kent Business School (do not use)
Depositing User:	Catherine Norman
Date Deposited:	27 Nov 2012 16:48 UTC
Last Modified:	16 Feb 2021 12:43 UTC
Resource URI:	https://kar.kent.ac.uk/id/eprint/32203 (The current URI for this page, for reference purposes)

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