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Reviews and case studies: Research opportunities in maintenance of office building services systems

Wu, Shaomin, Neale, Keith, Williamson, Michael, Hornby, Matthew (2010) Reviews and case studies: Research opportunities in maintenance of office building services systems. Journal of Quality in Maintenance Engineering, 16 (1). pp. 23-33. ISSN 1355-2511. (doi:10.1108/13552511011030309) (KAR id:31009)


Purpose - The purpose of this study is to highlight special characteristics of building services systems and investigate how practitioners view reliability and maintenance. These characteristics include energy-hungry services systems, operating modes, maintenance types, the relationship between procurement costs and maintenance costs. Design/methodology/approach - The practitioners' viewpoints on reliability and maintenance are explored through a workshop. The authors wish to draw the attention of researchers in the reliability and maintenance community and furthermore emphasise the difference between building services systems and systems in industries other than construction. Findings - It is shown that a lack of failure data and maintenance data is the main problem from both academic researchers' and industrial practitioner's points of view. The paper suggests that there exists no fixed cost ratio available to apply to building services systems; the analysis of RAMS (Reliability, Availability, Maintainability and Safety) should include duty cycles and the environment; and clients of the construction industry would benefit from mandating a LCC to be applied to the build. Practical implications - The gap between academia and practitioners should be bridged through better understanding each other's needs. Accurately estimating the ratio between procurement and maintenance costs is needed from a whole life costing perspective. Originality/value - This paper is a good reference for building designers, facility managers and maintenance staff of building services systems. It also offers reliability researchers references on special characteristics of building services systems. © 2010 Emerald Group Publishing Limited.

Item Type: Article
DOI/Identification number: 10.1108/13552511011030309
Uncontrolled keywords: Building services, Heating and ventilation services Paper type Research paper, Maintenance, Reliability management, Building designers, Building services, Building services systems, Design/methodology/approach, Duty cycles, Facility managers, Failure data, Fixed cost, Industrial practitioners, Maintenance cost, Maintenance reliability, Maintenance staff, Operating modes, Paper-type, Procurement costs, Research opportunities, Research papers, Whole life costing, Construction industry, Cost accounting, Cost benefit analysis, Costs, Heating, Office buildings, Paper products, Reliability analysis, Research, Technical presentations, Maintainability
Subjects: H Social Sciences > HA Statistics > HA33 Management Science
Divisions: Divisions > Kent Business School - Division > Department of Analytics, Operations and Systems
Depositing User: Shaomin Wu
Date Deposited: 17 Oct 2012 11:48 UTC
Last Modified: 16 Nov 2021 10:08 UTC
Resource URI: (The current URI for this page, for reference purposes)

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