Diversity and Inclusion in Professional Service Firms

Ashley, Louise and Sommerlad, H. (2015) Diversity and Inclusion in Professional Service Firms. In: Empson, Laura and Muzio, Daniel and Broschak, Joe and Hinings, Bob, eds. Oxford Handbook of Professional Service Firms. Oxford handbooks . Oxford University Press, Oxford. ISBN 9780199682393. (doi:10.1093/oxfordhb/9780199682393.013.22) (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided)

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http://dx.doi.org/10.1093/oxfordhb/9780199682393.0...

Abstract

Professional status is based on accreditation; furthermore rationality, impartiality, and equity are all implicit in the idea of professionalism. As a result, a widely held belief is that meritocracy is a defining characteristic of the professions. Yet this assumption is belied by the evidence of research. The resistance to diversity and inclusion in PSFs and tensions generated by the claims and aspirations of these firms to engage in meritocratic practices are the central concern of this chapter. It examines the socio-economic changes of the last few decades and the backdrop of neoliberalism which reflects in part changes in how patterns of exclusion and inclusion have been theorized over the past four decades. The authors describe these changes and the associated evolution of policy and practice within PSFs from an emphasis on same treatment towards the recognition of difference, and provide a brief summary of suggested future research directions.

Item Type: Book section
Uncontrolled keywords: diversity, inclusion, professional service firms, professionalism, meritocracy
Subjects: H Social Sciences > H Social Sciences (General)
Divisions: Faculties > Social Sciences > Kent Business School > Industrial Relations/HRM
Depositing User: Cathy Norman
Date Deposited: 24 Sep 2012 14:31
Last Modified: 18 Feb 2016 13:22
Resource URI: https://kar.kent.ac.uk/id/eprint/30892 (The current URI for this page, for reference purposes)
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