A Framework for Accessible m-Government Implementation

Emmanouilidou, Maria and Kreps, David (2010) A Framework for Accessible m-Government Implementation. Electronic Government, 7 (3). pp. 252-269. ISSN 1740-7494. (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided)

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The great popularity and rapid diffusion of mobile technologies at worldwide level has also been recognised by the public sector, leading to the creation of m-government. A major challenge for m-government is accessibility – the provision of an equal service to all citizens irrespective of their psychical, mental or technical capabilities. This paper sketches the profiles of six citizen groups: Visually Impaired, Hearing Impaired, Motor Impaired, Speech Impaired, Cognitive Impaired and Elderly. M-government examples that target the aforementioned groups are discussed and a framework for accessible m-government implementation with reference to the W3C Mobile Web Best Practices is proposed.

Item Type: Article
Subjects: H Social Sciences > H Social Sciences (General)
Divisions: Faculties > Social Sciences > Kent Business School > International Business and Strategy
Depositing User: Karen Finch
Date Deposited: 25 Jan 2012 10:07
Last Modified: 23 Apr 2014 13:08
Resource URI: https://kar.kent.ac.uk/id/eprint/28629 (The current URI for this page, for reference purposes)
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