Chau, Vinh Sum (2003) Report on Customer Service Performance Measures in UK Network Industries: Squeezing Hard to Improve Quality. Working paper. Norwich University, Norfolk, Norwich (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:25562)
| The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided. |
| Item Type: | Monograph (Working paper) |
|---|---|
| Subjects: | H Social Sciences > H Social Sciences (General) |
| Divisions: | Divisions > Kent Business School - Division > Department of Leadership and Management |
| Depositing User: | J. Ziya |
| Date Deposited: | 23 Sep 2010 14:51 UTC |
| Last Modified: | 16 Nov 2021 10:03 UTC |
| Resource URI: | https://kar.kent.ac.uk/id/eprint/25562 (The current URI for this page, for reference purposes) |
| Chau, Vinh Sum: |  https://orcid.org/0000-0002-4030-8953 |
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