Contrasting Uses of Balanced Scorecards: Case Studies at Two UK Companies

Witcher, Barry J. and Chau, Vinh Sum (2008) Contrasting Uses of Balanced Scorecards: Case Studies at Two UK Companies. Strategic Change, 17 (3-4). pp. 101-114. ISSN 1086-1718. (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided)

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This article considers two contrasting applications of the balanced scorecard, at EDF Energy and Tesco, where the scorecard is called a steering wheel. A distinction is drawn between a strategic scorecard based on vision and a performance management scorecard based on mission and values. This difference makes the associated balanced scorecards useful to management in different ways. Our model demonstrates how different balanced scorecard approaches can complement each other for effective strategic management. This conceptualization is consistent with a perceived general tendency for large multinationals to use values to strategically manage from the center organization-wide core competences.

Item Type: Article
Subjects: H Social Sciences > H Social Sciences (General)
Divisions: Faculties > Social Sciences > Kent Business School > International Business and Strategy
Depositing User: J. Ziya
Date Deposited: 23 Sep 2010 15:03
Last Modified: 14 May 2014 13:21
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