A framework for deciding what to outsource in information technology

Cronk, Jonathan and Sharp, John A. (1995) A framework for deciding what to outsource in information technology. Journal of Information Technology, 10 (4). pp. 259-267. ISSN 0268-3962. (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided)

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The theory and background of outsourcing are examined from a general perspective. It is concluded that the pressures to outsource activities can best be understood through two main sources: the work of organization theorists on the management of organizational complexity and the transaction economics approach of Williamson which argues the virtues of provision of many organizational services through market mechanisms rather than by internal departments. Within IT, the early motivation for outsourcing was the cost reduction one implied by the Williamson approach. However, a number of authors have argued that the complexity of managing IT outsourcing means that it is often preferable to try to improve the efficiency of internal suppliers. This suggests that there is a need to develop a framework that will enable a decision to be made about what to outsource and what to insource. A model is applied to the IT sourcing decision.

Item Type: Article
Subjects: Q Science > QA Mathematics (inc Computing science) > QA 75 Electronic computers. Computer science
Divisions: Faculties > Science Technology and Medical Studies > School of Computing
Depositing User: P. Ogbuji
Date Deposited: 04 Jun 2009 07:51
Last Modified: 06 Jun 2014 14:16
Resource URI: https://kar.kent.ac.uk/id/eprint/19783 (The current URI for this page, for reference purposes)
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