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Service management: Operations, strategy and information technology, 2nd edition

Morris, Barbara (1999) Service management: Operations, strategy and information technology, 2nd edition. Review of: Service management: Operations, strategy and information technology, 2nd edition by J.A. Fitzsimmons and M.J. Fitzsimmons by Fitzsimmons, J.A. and Fitzsimmons, M.J.. International Journal of Service Industry Management, 10 (2). p. 263. ISSN 0956-4233. (doi:10.1108/ijsim.1999.10.2.3.3) (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:16943)

The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided. (Contact us about this Publication)
Official URL
http://dx.doi.org/10.1108/ijsim.1999.10.2.3.3
Item Type: Review
DOI/Identification number: 10.1108/ijsim.1999.10.2.3.3
Subjects: H Social Sciences > HA Statistics > HA33 Management Science
Divisions: Divisions > Kent Business School - Division > Kent Business School (do not use)
Depositing User: I.T. Ekpo
Date Deposited: 17 Jun 2009 02:20 UTC
Last Modified: 16 Feb 2021 12:28 UTC
Resource URI: https://kar.kent.ac.uk/id/eprint/16943 (The current URI for this page, for reference purposes)
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