Hotham, Sarah, Godfrey, Myles (2025) Evaluation of the Diabetes MDT service in EKHCP. Kent & Medway ICB, 19 pp. (Access to this publication is currently restricted. You may be able to access a copy if URLs are provided) (KAR id:115009)
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Abstract
Impact on Patients
• Patients reported that the information provided by the healthcare professionals was clear, informative, practical, and easy to understand.
• Patients appreciated the emphasis on providing practical guidance that they could immediately implement to help manage their diabetes
• Patients felt the MDT had provided them with significant information to enable improved self-management of their diabetes
• Overall, feedback suggests that patients felt their knowledge and understanding of diabetes and appropriate self-management had improved after attending the MDT service.
• Some patients reported changes in behaviour and a reduction in HbA1c Implementation of the service Patient perspective
• Healthcare professionals provided a non-judgemental, empathetic approach to delivering support.
• Appreciated the opportunity to ask questions in a safe and supportive environment, and having sufficient time to do this.
• Several responses highlighted how patients valued the multidisciplinary approach, enabling them to understand how different elements of diabetes care overlap.
• Valued the multidisciplinary approach, enabling them to understand how different elements of diabetes care overlap. Healthcare perspective
• MDT streamlined coordination between different specialists, with the potential to reduce duplication of care. There was also a recognition that providing this type of service reduced the burden on patients, which was ultimately hoped to impact patient outcomes positively.
• Facilitated effective communication and collaboration among healthcare professionals.
• Improved the capability and capacity within the wider health system to provide diabetes care. Colleagues appreciated the opportunity to further develop their clinical skills, along with gaining more in-depth knowledge about diabetes from specialist nurses
• Being flexible and adapting to the resources and capacity in each PCN was seen as an important facilitator in implementing the service
| Item Type: | Research report (external and confidential) |
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| Subjects: | R Medicine > RA Public aspects of medicine > RA421 Public health. Hygiene. Preventive Medicine |
| Institutional Unit: | Schools > School of Social Sciences > Centre for Health Services Studies |
| Former Institutional Unit: |
There are no former institutional units.
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| Depositing User: | Dr Sarah Hotham |
| Date Deposited: | 13 May 2026 18:19 UTC |
| Last Modified: | 13 May 2026 18:19 UTC |
| Resource URI: | https://kar.kent.ac.uk/id/eprint/115009 (The current URI for this page, for reference purposes) |
University of Kent Author Information
Hotham, Sarah.
| Creator's ORCID: |
 https://orcid.org/0000-0002-5525-3254
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| CReDIT Contributor Roles: | Writing - original draft (Equal), Funding acquisition (Lead), Project administration (Lead), Supervision (Lead), Methodology (Lead), Writing - review and editing (Lead) |
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